Terms of Service
Last updated: April 16, 2026
1. Service Description
Licence Downloader ("Service", "we", "us") provides a paid service to download stock asset licence certificates from third-party platforms on behalf of customers ("you", "Customer"). We act solely as a technical facilitator — we download licence documents that already belong to you from accounts you own or are authorized to access.
2. Acceptance of Terms
By submitting an order or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
3. Eligibility & Authorization
By using the Service, you represent and warrant that:
- You are the rightful owner or authorized representative of the stock platform account(s) you provide access to.
- You have the legal authority to access and download licence certificates from those accounts.
- You are at least 18 years old or the age of legal majority in your jurisdiction.
- Your use of the Service does not violate any law or regulation applicable to you.
4. Account Credentials
You may need to provide temporary access credentials to your stock platform accounts. We use these credentials solely to download your licence certificates. We do not store credentials after the service is completed. You are strongly advised to change your password after delivery. You are solely responsible for the security of any credentials you share with us.
5. Scope of Service — What We Deliver and What We Don't
Our service is limited to downloading licence certificates and related documents that are available in your account on the third-party platform at the time of download. You acknowledge and agree that:
- We download what the platform makes available. If a licence certificate is missing, incomplete, corrupted, or in an unexpected format, that is not our fault and does not entitle you to a refund for the portion that was delivered.
- We have no control over what the third-party platform provides, stores, or makes accessible. If the platform does not issue a licence certificate for a particular asset, we cannot create one.
- The completeness and accuracy of the downloaded files depend entirely on the third-party platform. We do not verify, modify, or validate the content of any licence certificate.
- Platforms may change their interfaces, APIs, or policies at any time. If a platform change prevents us from completing a download, we will refund the undelivered portion.
- We do not guarantee that the downloaded licence certificates will be sufficient for any particular legal purpose, including but not limited to defending against copyright claims.
6. No Legal Advice
We are not a law firm and do not provide legal advice. The licence certificates we download are issued by third-party platforms, not by us. We make no representations about the validity, completeness, or legal enforceability of any licence certificate. Information on our website about copyright law is for general informational purposes only and should not be relied upon as legal advice. For legal matters related to copyright, consult a qualified attorney in your jurisdiction.
7. Pricing & Payment
Prices are listed on our website and may vary by plan and volume. Payment is due before delivery. We reserve the right to change pricing at any time; changes do not affect orders already placed and confirmed.
8. Delivery & Refunds
- We aim to deliver within 24 hours (48 hours for very large libraries).
- If we are completely unable to download any licence certificates for technical reasons (e.g., platform blocks automated access entirely), we will issue a full refund.
- If we are able to download some but not all licence certificates, we will deliver what we obtained. You are not entitled to a refund for the delivered portion. If a significant portion is missing, we will work with you to find a reasonable resolution.
- We do not offer refunds after successful delivery of the archive.
- You acknowledge that you are paying for our time and effort in attempting to download your licence certificates, not for a guaranteed outcome.
9. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN ANY JURISDICTION:
- THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
- WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
- WE DO NOT WARRANT THAT THE LICENCE CERTIFICATES DOWNLOADED WILL BE COMPLETE, ACCURATE, LEGALLY SUFFICIENT, OR FIT FOR ANY PARTICULAR PURPOSE.
- WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN ANY JURISDICTION, IN NO EVENT SHALL WE BE LIABLE FOR:
- Any copyright claims, lawsuits, fines, penalties, or disputes arising from your use of stock assets, whether or not you possess licence certificates.
- The accuracy, completeness, or legal sufficiency of licence certificates downloaded from third-party platforms.
- Any actions taken by third-party platforms against your account (including but not limited to suspension, termination, or restriction) as a result of or in connection with the Service.
- Any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, profits, or business opportunities.
- Any damages arising from circumstances beyond our reasonable control, including but not limited to third-party platform changes, outages, or policy updates.
OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM. This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise).
11. Indemnification
You agree to indemnify, defend, and hold harmless Licence Downloader, its owners, operators, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:
- Your use of the Service.
- Your breach of these Terms.
- Your violation of any applicable law, regulation, or third-party right (including intellectual property rights and platform terms of service).
- Any inaccurate, misleading, or incomplete information or credentials you provide to us.
- Any dispute between you and a third-party platform.
12. Third-Party Platforms
We are not affiliated with, endorsed by, or sponsored by Freepik, Shutterstock, Adobe, Adobe Stock, Envato, iStock, Getty Images, 123RF, Pond5, Vecteezy, Canva, Depositphotos, or any other stock platform. All platform names and trademarks are the property of their respective owners. We do not control and are not responsible for any third-party platform's terms, policies, actions, or content.
13. Your Responsibilities
You are solely responsible for:
- Ensuring you have the right to access and download licences from the accounts you provide.
- Reviewing the downloaded licence certificates for accuracy and completeness.
- Securely storing the licence certificates after delivery.
- Complying with all applicable laws and the terms of service of the relevant stock platforms.
- Determining whether the downloaded certificates meet your legal or business needs.
14. Prohibited Use
You may not use the Service to:
- Access accounts you do not own or are not authorized to access.
- Engage in any fraudulent, deceptive, or illegal activity.
- Reverse-engineer, resell, or redistribute the Service or its outputs.
15. Termination
We reserve the right to refuse or terminate service to anyone at any time for any reason, without liability.
16. Force Majeure
We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, internet outages, third-party platform changes or outages, government actions, or any other event beyond our reasonable control.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms constitute the entire agreement between you and Licence Downloader regarding the Service and supersede all prior agreements, representations, and understandings.
19. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Republic of Poland, without regard to its conflict-of-law principles. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Poland. However, nothing in these Terms limits our right to seek injunctive relief in any jurisdiction.
If any mandatory consumer-protection law in your jurisdiction provides you with rights that cannot be waived by contract, those rights are not affected by these Terms.
20. Changes to These Terms
We may update these Terms at any time by posting the revised version on this page with an updated date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
21. Contact
For questions about these Terms, contact us via the form on the home page.